Ongoing Technical Support & Website Maintenance

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The launch of a new website should represent the beginning of a client relationship, not the end.

Modern websites are increasingly complex, operating within an ever-changing environment of new internet browsers, devices, website technologies and security threats. A degree of ongoing website maintenance and updates, to ensure a site’s continued ‘well-being’, is strongly recommended.

Annual Health Checks

0415-gaugeAn annual health check will extend a website’s shelf-life and help to ensure it continues to run as intended.

We offer an annual health-check service for all Lingo-built websites – during which essential updates can be applied and any issues identified and fixed.

Maintenance Contracts

Sitecare BLACKBy taking out Lingo Sitecare, you can rest assured that your website is getting the very best care and attention.

Rather than updates being carried out annually, a website will be subject to more regular reviews and maintenance services (for instance quarterly or monthly).

This proactive approach means issues are identified and fixed quickly, often before visitors are aware of problems.

For a limited time only, get 6 months of back-ups for FREE with every new Sitecare contract.*

*Terms & conditions apply 

Technical Support

0416-gauge2All website clients are offered, free of charge, their own dedicated Support Dashboard.

The Support Dashboard contains details of domain, email and hosting services, along with other useful features such as a website’s hosting status and our ever growing library of resources.

Website support tickets can be submitted via the dashboard, giving our clients a fast and easy way to raise any website issues as well as tracking their progress and resolution.