What is a backup and why does my website need one?

A backup is a snapshot copy of your website’s files, taken at a particular moment in time, and stored in a separate location.

Taking regular backups is essential if you wish to protect your website and mitigate against the effects of data loss, for instance as could be caused by web-hosting problems or malicious site compromise. If a website experiences data loss it can be restored using a backup file.

Backup storage and retrieval

Backups are created solely for the purpose of enabling site restoration in case of data loss. A backup should not be viewed as a file storage facility, and individual images or PDFs can not be retrieved from your backup files.

Backups are held for no more than 90 days.

The frequency of backups is agreed based on your individual requirements. If your website were to experience data loss, we would restore it using a combination of your most recent backups.

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