website maintenance & support
The launch of a new website should represent a new chapter in web design, not the end of the story.
Today’s websites are increasingly complex. An ever-changing environment of new internet browsers, devices, website technologies and security threats makes sure of that.
Planning for ongoing website maintenance and updates, to ensure a site keeps running smoothly, is as logical as a service and M.O.T for your car.
Annual Health Checks
An annual health check will extend a website’s shelf-life and help to ensure it continues to run as intended.
We offer an annual health-check service for all Lingo-built websites – during which essential updates can be applied and any issues identified and fixed.
Maintenance Contracts
By taking out Lingo Sitecare, you can rest assured that your website is getting the care and attention it deserves.
Rather than updates being carried out annually, your website will be subject to more regular reviews and maintenance services (for instance quarterly or monthly).
This proactive approach means issues are identified and fixed quickly.
Technical Support
As a Lingo Design customer, you get your own dedicated Support Dashboard, free of charge.
The Support Dashboard contains details of domain, email and hosting services, along with other useful features such as a website’s hosting status and our ever growing library of resources.
Website support tickets can be submitted via the dashboard, giving you a fast and easy way to raise any website issues as well as tracking their progress and resolution.